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Our Services

The Four Star Guarantee

Four Star Cleaning and Restoration is in the business of restoring lives, and we do so, by committing to make every part of your experience as simple and pleasant as possible. We are dedicated to customer satisfaction and the belief that it is important that you know exactly what you can expect from us.

Respond, Recovery, and Restore

We are committed to:

  • Restoring your home or business to pre-loss condition.
  • Contacting you within 15 minutes on all emergency related calls.
  • A 60-90 minute response time for all emergency service claims.
  • Providing you an estimate for services within (3) days of initial walk-thru.
  • Background checking, drug testing, bonding, and insuring all staff members.
  • Providing written job schedules on all construction related projects.
  • Providing written communication logs and photographs on all projects.
  • Maintaining a healthy relationship with your preferred insurance carrier.
  • Communicating the status of your project every 48 hours.
  • Drying out your home or business within 3-5 days.
  • Providing infrared leak detection results and report within ten days.
  • Cleaning, and maintaining equipment in accordance to the highest standards.
  • Resolving all customer concerns within 72 hours.
  • Providing you an invoice within (7) business days of project completion.
  • Your satisfaction, the first time, every time.